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Pricing and Billing
Do I have to pay sales tax?
  Orders shipping to addresses within the state of Ohio are charged sales tax. Shipments to all other destinations will not incur sales tax charges. If you are a sales tax exempt business or institution within the state of Ohio, please contact us prior to checking out online so that we can update our system to reflect your tax exempt status. You may fax tax exemptions to 513-297-5811 or email them to sales@sci-supply.com.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).